Our commitment
The
future of travel may look different but a safe, secure stay is fundamental to
deliver True Hospitality, and that will never change. As the world
adjusts to new travel norms and expectations, we’re enhancing cleanliness and
supporting your personal wellbeing. You can expect to see evolved procedures in every area of the hotel, which
may include:
Reception:
Reduced contact at check-in, touchless transactions, sanitiser stations,
sanitised key-cards, paperless check-out
Guest Room:
Visible verification of sanitised items, reduction of in-room
furnishings/high-touch items, new laundry protocols
Public Spaces
and Facilities:
Additional deep cleaning of
high touch surfaces, social distancing, best practices for lounge and terrace
Food &
Beverage:
New standards and service approach to buffets,
banquets and room-service
We are working to keep you – our guests – safe in this new environment
